Please read the following information regarding our updated refund policy for this school year and beyond.
UPDATED REFUND POLICY:
FORCE MAJEURE:
UPDATED REFUND POLICY:
- Cancelled tour packages, are subject to the following refund policy:
- Prior to 75 days before the first day of the tour package: Full refund minus the $50 administrative fee per student and per chaperone, and any Disney tickets purchased by MusicTrip.com for your group.
- The administrative fee for each student and chaperone is non-refundable.
- Disney group tickets, once initiated and purchased by MusicTrip.com on your behalf, are non-refundable.
- 50 to 74 days prior to the first tour date: Partial refunds are as specified:
- If no payment has been made by MusicTrip.com to a cooperating vendor, that amount for that portion of the trip will be fully refunded.
- If payment has been made to a cooperating vendor by MusicTrip.com on your behalf, the rules for refunds and partial refunds will be governed by that vendor.
- Packages cancelled 49 days or less prior to the first tour date: No refunds will be made.
- Cancellations will be accepted in writing only.
- Cancellation requests must be signed by you and a school official, and must be mailed or emailed (with the signed letter as an attachment) to our office.
- The postmarked date or the time reflected on the email will be used as the cancellation date.
- Partial refunds as specified in the stated timeline above will be in effect. Please allow thirty to sixty days for refunds.
- MusicTrip.com is not financially responsible for any schools cancelling their trips for any reason.
- Prior to 75 days before the first day of the tour package: Full refund minus the $50 administrative fee per student and per chaperone, and any Disney tickets purchased by MusicTrip.com for your group.
FORCE MAJEURE:
- MusicTrip.com shall not be responsible for, and shall make no refund for, events beyond its control, such as, without limitation, acts of God, strikes, acts of war, terrorism or civil disturbance, government restrictions, of schedules or operational decisions of air and land carriers, terrorist activity or the threat thereof, industrial action, natural or nuclear activity, epidemic, pandemic, illness, physical injury, quarantine, medical or customs or immigration regulation, delay, or cancellation, adverse weather conditions, fire, or for acts or omission of Third Parties or other parties not under the control of MusicTrip.com and all similar events outside our control.